IMPORTANT OFFICE UPDATES REGARDING COVID-19
SPECIAL NOTICE TO OUR PATIENTS, FAMILY, AND FRIENDS:
As of Wednesday evening, March 20th, the Centers for Disease Control, the American Optometric Association, and the American Academy of Ophthalmology have all independently recommended that all non-emergent eye care be deferred until further notice in order to slow the transmission of COVID-19 through our community. Sussex Eye Center has decided to comply with the experts and temporarily suspend all non-emergent eye care.
Please be assured we are still available to triage all urgent and emergent issues as well as help you with routine matters during this challenging time. Please contact our office with any and all questions or needs.
1) If you are currently scheduled for an annual eye exam, a follow-up examination, or contact lens follow-up, we will reschedule you for sometime after April 6th.
2) If you need to replace your contact lenses and your prescription is expired, please CONTACT US and we will assist you in obtaining some until you can come in for a visit.
3) If you are RUNNING OUT of prescription eye drops please contact us and we will make sure an updated prescription is sent to your pharmacy.
4) If you have an issue which CANNOT WAIT for an office visit starting April 6th, contact us and we will schedule a FACETIME or TELEPHONE APPOINTMENT. Medical insurances (including Medicare) have temporarily relaxed their TELEMEDICINE rules to allow this type of communication during the pandemic crisis. The consultation must be initiated at YOUR request.
5) If you have an OCULAR EMERGENCY we are, as always, AVAILABLE TO HELP YOU AT ANY TIME. Call our office and we will further direct you.
6) During this period of social distancing and quarantine, WE MUST ALL DO OUR PART by restricting activities outside the home to those that are absolutely essential.
80% of COVID-19 cases are mild and resolve within a week. However, if you feel your symptoms are worsening, call ahead before visiting your doctor’s office or emergency department and tell them you have or may have COVID-19. This will help the office protect themselves and other patients.
In our effort to do our part in social distancing, we have:
- Reduced office visits to emergent cases only.
- Assigned 2 team members in each office per day to assist with addressing our patients needs.
This will stay in effect until April 6th, in order to protect our staff, our patients, our city, our nation. Despite the financial and emotional hardships this will cause, we ask every one of you to do the same.
Thank you for your loyalty to our practice. With sincerest wishes for your health and well being,
The Eye Doctors and Staff of Sussex Eye Center
As of Wednesday evening, March 20th, the Centers for Disease Control, the American Optometric Association, and the American Academy of Ophthalmology have all independently recommended that all non-emergent eye care be deferred until further notice in order to slow the transmission of COVID-19 through our community. Sussex Eye Center has decided to comply with the experts and temporarily suspend all non-emergent eye care.
Please be assured we are still available to triage all urgent and emergent issues as well as help you with routine matters during this challenging time. Please contact our office with any and all questions or needs.
1) If you are currently scheduled for an annual eye exam, a follow-up examination, or contact lens follow-up, we will reschedule you for sometime after April 6th.
2) If you need to replace your contact lenses and your prescription is expired, please CONTACT US and we will assist you in obtaining some until you can come in for a visit.
3) If you are RUNNING OUT of prescription eye drops please contact us and we will make sure an updated prescription is sent to your pharmacy.
4) If you have an issue which CANNOT WAIT for an office visit starting April 6th, contact us and we will schedule a FACETIME or TELEPHONE APPOINTMENT. Medical insurances (including Medicare) have temporarily relaxed their TELEMEDICINE rules to allow this type of communication during the pandemic crisis. The consultation must be initiated at YOUR request.
5) If you have an OCULAR EMERGENCY we are, as always, AVAILABLE TO HELP YOU AT ANY TIME. Call our office and we will further direct you.
6) During this period of social distancing and quarantine, WE MUST ALL DO OUR PART by restricting activities outside the home to those that are absolutely essential.
80% of COVID-19 cases are mild and resolve within a week. However, if you feel your symptoms are worsening, call ahead before visiting your doctor’s office or emergency department and tell them you have or may have COVID-19. This will help the office protect themselves and other patients.
In our effort to do our part in social distancing, we have:
- Reduced office visits to emergent cases only.
- Assigned 2 team members in each office per day to assist with addressing our patients needs.
This will stay in effect until April 6th, in order to protect our staff, our patients, our city, our nation. Despite the financial and emotional hardships this will cause, we ask every one of you to do the same.
Thank you for your loyalty to our practice. With sincerest wishes for your health and well being,
The Eye Doctors and Staff of Sussex Eye Center